BT LABS

Privacy policy

Epic Cash Mobile and Epic Cash Desktop · Updated 30 October 2026

BT LABS LTD (“BT Labs”, “we”) makes Epic Cash Mobile (Android, iOS) and Epic Cash Desktop (Windows, macOS, Linux), open-source wallets for the Epic Cash cryptocurrency. This page says what the apps send over the network, who receives it, what we keep and for how long. It covers every version from 26.10.20 on; where a version changes something, it says so.

Summary

Wallet and keys

The wallet is non-custodial. The recovery phrase and keys are made on your device and stored encrypted there. We can't see, move or recover your funds. If you lose the device and the phrase, nobody can restore the wallet.

Servers the apps use

The app comes with a list of public servers. You can pick others from the list or add your own in Settings.

Servers we don't run

Nodes, Epicbox servers and other relays run by others are outside our control. They may keep logs of IP addresses, Epicbox addresses and message times, under their own policies, and we can't see or change what they keep. If that matters to you, turn Tor on, or choose servers you trust or run yourself.

Other connections

QR scanner

The camera is used only while you scan a code. Pictures stay on the device and are never sent.

From the release after 26.10.23, every Android version (Google Play, our website and F-Droid) uses an open-source scanner (zxing-cpp) with no Google components, and nothing about scanning is sent anywhere. Until then, the Android versions from Google Play and our website (26.10.23 and earlier) use Google ML Kit to read codes. ML Kit runs on the device, but sends Google technical data about its own use: device model and Android version, app version, performance figures, error codes and a per-installation identifier. The F-Droid version has the open-source scanner in every version. On iPhone and iPad the scanner works on the device and sends nothing.

Linked devices

You can link your own devices that share one wallet, so they don't spend the same coins at the same time. Linked devices send each other short notices: which coins one device has set aside or released, and which transactions it made. The notices go through Epicbox servers (the first two in your Epicbox list) and are encrypted end to end with keys only your devices hold. The servers see only the devices' link keys, the time and the size of each notice. Your phrase and keys are never sent.

Problem reports

If you choose “Send feedback” or “Report a problem”, the app shows you the full report before it's sent. It contains your message, the app version, platform and network, the host names of your node and Epicbox server, and, unless you turn it off, the newest part of the app log. Recovery phrases, PINs, keys, addresses, balances and transactions are removed first. You may add an email address if you want a reply. The report is encrypted on your device so only we can read it, and goes to our server support.btlabs.uk.

We use reports only to answer you and fix problems. The server deletes each report automatically after 30 days. Copies we take to work on a problem are deleted when it's solved. To have a report deleted sooner, write to support@btlabs.uk and say roughly when you sent it, so we can find it.

What our servers keep

We run node.btlabs.uk, epicbox.btlabs.uk, status.btlabs.uk, epiccash.btlabs.uk and support.btlabs.uk on a server in the EU. They keep:

Connections over Tor to our onion addresses reach us without your IP address.

Sharing

We don't sell or share personal data, and we don't use it for advertising. We hand data over only if the law requires it. The servers listed above receive what is described here because the app has to talk to them to work.

Legal basis

We keep short-lived server logs under our legitimate interest in running secure services. We process a problem report because you choose to send it to us.

Children

The apps are for adults (18+) and are not directed at children. We don't knowingly collect data from children.

Your rights

Under UK GDPR you can ask to see, correct or delete personal data we hold about you, or object to its use. In practice this can only be a problem report or a server log line. Write to support@btlabs.uk. If you're unhappy with our answer, you can complain to the Information Commissioner's Office (ico.org.uk).

Changes

If this policy changes, the new version appears on this page with a new date. Where a change depends on the app version, this page says which versions it applies to.

Who we are

The data controller is BT LABS LTD, a company registered in Scotland (SC881480), Office 1 Technology House, 9 Newton Place, Glasgow, G3 7PR, United Kingdom. Email: support@btlabs.uk.